Support Genix – WordPress Support Ticket Plugin

Description

Feature Highlights

🎫 Advanced Ticketing System – Manage customer support requests directly from WordPress.
👥 Role-Based Access – Assign support staff, agents, and admins with specific permissions.
📩 Email Notifications – Keep clients and agents updated with real-time alerts.
📊 Dashboard Insights – Track, manage, and resolve tickets with performance monitoring.
⚡ Easy Integration – Works seamlessly with WooCommerce and other WordPress plugins.
📱 Responsive & User-Friendly – Optimized for both desktop and mobile support portals.
🚀 Lightweight & Fast – Designed for speed and reliability without bloated code.
🔑 GPL Licensed + Lifetime Updates – Unlimited usage with free updates included.

Detailed Overview

Support Genix – WordPress Support Ticket Plugin is the ultimate solution for businesses and agencies looking to manage customer support efficiently within WordPress. Whether you run an eCommerce store, SaaS platform, or digital agency, Support Genix centralizes support requests into a streamlined ticket system.

With role-based staff management, ticket prioritization, and email notifications, it ensures faster responses and improved client satisfaction. The plugin is lightweight, user-friendly, and fully responsive, making it accessible for both support agents and customers across all devices.

By integrating seamlessly with WooCommerce and WordPress, Support Genix provides a professional, scalable, and easy-to-manage help desk solution for any online business.

Comparison Table

Feature
Support Genix
Generic Support Plugins

WordPress Native Integration
✔ Built for WP & WooCommerce
✘ Often third-party SaaS

Role-Based Agent Management
✔ Multiple support roles
✘ Limited roles

Email Notifications
✔ Real-time client & staff updates
✘ Basic alerts only

Ticket Dashboard
✔ Full insights & management
✘ Minimal reporting

GPL & Lifetime Updates
✔ Yes (wpshopgpl.com)
✘ Paid renewals

Installation Guide

Download the Support Genix Plugin ZIP file from wpshopgpl.com.
Log in to WordPress → Plugins → Add New → Upload Plugin.
Upload the ZIP file, click Install Now, and activate.
Configure plugin settings from the Support Genix menu.
Create support roles and assign staff members.
Set up email notifications and ticket categories.
Start managing support requests directly in WordPress.

Licensing Information

Support Genix is distributed under the GPL (General Public License). Purchasing from wpshopgpl.com includes:

✔ 100% GPL-compliant plugin files
✔ Lifetime free updates
✔ Unlimited personal & client site usage
✔ Limited email support

FAQs

Does Support Genix work with WooCommerce?
Yes. It integrates seamlessly, allowing you to manage customer inquiries for your online store.
Can I assign multiple support agents?
Yes. You can create roles and assign tickets to multiple staff members.
Does it support email notifications?
Yes. Both clients and agents receive instant email alerts for ticket updates.
Is Support Genix mobile-friendly?
Yes. The support portal is fully responsive for desktops, tablets, and mobiles.
Can I use it on unlimited websites?
Yes. It’s GPL licensed and comes with lifetime updates.

Why Choose Support Genix?

Support Genix is the complete WordPress support ticket system for businesses that want to streamline customer support without relying on expensive third-party SaaS tools. With ticket management, role-based staff control, WooCommerce integration, and lifetime updates, it ensures your business delivers outstanding customer service.

Call To Action

Enhance your customer support today! Download Support Genix – WordPress Support Ticket Plugin from wpshopgpl.com and manage all your customer inquiries efficiently with GPL freedom and lifetime updates.